Syllabus for CSIT 321:
Client Support

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Contact Information
Thomas E. Blum
Office: Olney-333
Office Hours: Wed. and Fri. 10:00-11:00 (Olney 333), Tues. and Wed. 2:00-3:00 (Olney 200), or by appointment
Phone: 215-951-1139
e-mail: blum@lasalle.edu
Web: http://www.lasalle.edu/~blum 

Relevant Safari Online Text: Windows XP Pro: The Missing Manual, David Pogue, Craig Zacker and LJ Zacker, Pogue/O'Reilly (ISBN: 0596008988)

(The book is available as part of the library's Safari On-line collection. See these instructions for accessing these books.)

Assessment:

 There will be weekly labs and/or classwork as well as weekly homework. There will be two exams, a project and a final. The various components of the course will be weighted as follows:
      Homework: 16%
      Lab/Class: 24%
      Tests: 32%
      Project: 12%
      Final: 16%
  • The plus/minus grading system will be used.
  • Attendance will be taken.
  • Absences, lateness, inattention, etc. will be factored into the lab/class component of the grade.
  • Over three unexcused absences may result in the reduction of your final grade.
  • Unless an extension has been granted, a late assignment will be penalized 5 pts. (out of 100) each day it is late.
  • Make-up tests are given at the discretion of the professor. If you miss a test, you should assume it will serve as your dropped score unless you have met with me to discuss the reason for missing the exam and to schedule a make-up.
  • All tests are cumulative, though they will tend to focus on and give more weight to the new material.
  • It is your responsibility to keep copies of all of your assignments, tests and so forth at least until you receive your final grade for the course.

Printing:

 Note that a student is allotted 400 sheets of paper per semester to be printed in the classroom labs, open labs and library. A student can pay more if he or she wishes to exceed this limit. Think about what you are printing and how you are printing it.

Classroom Behavior:

While in the classroom, students should behave in a manner that is neither distracting to nor disrespectful to the professor or other students. Cell phones should be turned off.

Cheating:

When using materials from a book, website, etc., the source must be cited, otherwise it is considered plagiarism. Claiming another's work as your own is cheating. A student caught cheating will receive a score of zero. Repeated cheating can result in a failing grade for the course. Asking another for help on a step or two in a many step homework is acceptable; handing in duplicate or nearly duplicate work is not. If you require a significant amount of assitance, you should seek my help. Finally, openly allowing your work to be copied is also cheating.

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