According to Griffin (2003, p. 48), "most theories have an
Achilles heel that makes them vulnerable to criticism."
The purpose of this paper is to determine which criticisms might
be levied against genderlect styles. Specifically, I will use
five standards for evaluating theory in order to assess the relative
worth of genderlect: accuracy, practicality, simplicity, consistency,
and acuity. Based on this analysis, the conclusion will determine
the extent to which genderlect styles can be characterized into
what Griffin (2003, p. 38) calls "the good, the bad, and
the ugly." That is, this paper will determine the ultimate
usefulness of genderlect styles.
First, genderlect styles proposes that "male-female communication
is cross-cultural communication" (Tannen, 1990, as cited
in Griffin, 2003, p. 463). The theory proposes that women use
communication in order to connect with others, and men use communication
in order to achieve status. Because of these different functions
of communication, the communication styles of the two groups vary.
Accuracy
The first standard is accuracy, which asks whether research supports
the theory (Dainton & Zelley, in press). The answer to this
question appears to be no. Griffin (2003) asserts that the theory
uses only selective data. Goldsmith and Fulfs (1999) argue that
there are problems with the "adequacy, sufficiency, relevance,
and consistency of Tannen's evidence and with her use of empirical
studies." Other scholars are even more critical, saying the
theory is based on "experiments without controls, haphazard
'examples' drawn from mysterious (and never defined or outlined)
encounters with random people" (Jones, 1998, p. 322). Clearly,
the accuracy of genderlect styles seems to be a major concern.
Practicality
Practicality refers to whether real-world applications have been
found for the theory (Dainton & Zelley, in press). Genderlect
styles has proven to be a very popular theory both inside and
outside of academic circles. As Griffin (2003, p. 472) points
out "Tannen's analysis of common misunderstandings between
men and women has struck a responsive chord in a million other
readers. You Just Don't Understand was on the best-seller
list for most of the 1990s." It seems that the theory has
proven to have practical applications outside the realm of college
theory classrooms. More importantly, Tannen provides the very
specific advice of recommending sensitivity training for men,
and assertiveness training for women (Griffin, 2003). Thus, theory
is extremely practical.
Simplicity
The third criterion, simplicity, asks whether the theory was made
with the fewest possible steps (Dainton & Zelley, in press).
As Dainton and Zelley (in press) point out, this area of evaluation
can be understood using the "three bears analogy,"
which means that theories should neither be overly simple nor
overly complex. As regards genderlect styles, the theory may
be too simple. Jones (1998, p. 322) asserts that Tannen "oversimplifies
the complexities of where sex and gender intersect." Specifically,
Tannen talks about gender differences, but then continues to divide
the world into men and women, which are sex differences not gender
differences. The conclusion is that the theory is too simple.
Consistency
Consistency is determined by looking at two factors: internal
consistency and external consistency (Dainton & Zelley, in
press). Internal consistency references whether all of the ideas
are logically built on each other. Genderlect styles may not
be as logical as it should be. According to Burke, Burroughs-Denhart,
and McClish (cited in Griffin, 2003, p. 472) "although Tannen
claims both male and female styles are equally valid, many of
her comments and examples tend to put down masculine values."
This implies that the theory does not have internal consistency.
External consistency asks if the theory is consistent with other
theories. Genderlect fares poorly here as well. Troemel-Ploetz
(1991, as cited in Griffin, 2003) argues that Tannen ignores issues
of male dominance, control, power, sexism, and discrimination,
among other things. "If you leave out power, you do not
understand talk," (Troemel-Ploetz, 1991, as cited in Griffin,
2003, p. 472). The theory is also inconsistent with Dialectical
Approaches (Griffin, 2003). In short, "in academic circles,
Tannen's ideas are as outdated as the hoop skirt," (Jones,
1998, p. 322). Accordinly, the theory does not demonstrate external
consistency.
Acuity
The final issue for theory evaluation is acuity, which "refers
to the ability of a theory to provide insight into an otherwise
intricate issue" (Dainton & Zelley, in press, p. 21).
Given the attention placed on sex differences in communication,
and the millions of dollars spent on self-help books such as You
Just Don't Understand and Men are from Mars, Women are
From Venus, it appears that gender communication is perceived
as an intricate issue. Tannen herself claims that her theory
has acuity, which textbook author Griffin confirms. "If
my interpretation is correct, then readers, on hearing my explanation,
will exclaim within their heads, 'Aha!'" (Tannen, 1984, as
cited in Griffin, 2003, p. 471). Griffin follows this quote by
asserting "I had the kind of aha reaction that Tannen says
validates her theory" (Griffin, 2003, p. 471). It seems
that Genderlect Styles makes a complex idea clear for many people,
and so demonstrates acuity.
Conclusion
This paper evaluated Tannen's genderlect styles, a theory that
claims that men and women represent different cultures, and therefore
communicate differently (Griffin, 2003). Based on an analysis
of five standards, the theory seems to have numerous Achilles'
heels. The accuracy is poor, it is too simple, and it demonstrates
neither internal nor external consistency. However, the theory
seems to be very practical, and it demonstrates acuity. My conclusion
is that the theory is of only moderate usefulness.